Managing Dynamic Complexity;
Problem Solving and Decision Making
Learning Objectives:
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To understand the systemic problem solving process
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To put into practice a decision making sequential framework
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To understand the interacting elements within a system
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To deal with events, patterns of behaviors and structure effectively
5s; Towards Organizational Effectiveness
Learning Objectives:
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To understand the concept of 5S in the simplest and practical way
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To provide practical guidelines in implementing 5s
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To initiate basic action steps in implementing 5s
Excellent Customer Service
Learning Objectives:
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To understand the fundamental elements in customer service
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To instil new paradigm in customer service
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To impart critical skills in customer service
Talent Management
Learning Objectives:
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To assist organization to accomplishing the overaching goal of talent management, namely; Highly Competent, Highly Developed and Highly Motivated Talents
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To establish strategic goal of talent management
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To build block of frameworks; Talent Identification & Procurement, Talent Building & Development and Organizational Environment & Dynamics
Nurturing the Culture of Innovation
Learning Objectives:
- To understand the fundamental of Innovation
- To learn essential components in nurturing the culture of innovation
- To learn the intrinsic and extrinsic skills of Innovation
The LearningGiM
Learning Objectives:
- To initiate paradigm shift and improve team behaviors
- To implement the LearningGim methodology in improving team results
- To sustain continuous improvement through GiM Workout Regime
- To review and document team journey and success
Corporate Coaching and Mentoring
Learning Objectives:
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To understand the fundamental of coaching and mentoring
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To learn critical and practical techniques in coaching and mentoring
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To learn dynamic communication tools used in coaching and mentoring
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To understand non verbal cues
